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General F.A.Q.'s         List of Categories        




  • SSI (Server Side Includes) available?

    Yes, we offer Server Side Includes standard on all accounts.

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  • Is there a charge to upgrade from one level to the next?

    No there are no extra charges to upgrade your hosting plan, we want our customers to succeed and moving up a plan means that is just what is happening. Also there are no set up fees for any of our standard plans.

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  • Can I use International domain names?

    Yes we are able to host any domain for you.

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  • How many unique IP addresses can a virtual server be provided with?

    Clients can place as many sites as they would like on a virtual IP. If you would like to have a static IP for your domain there is a $10 monthly charge.

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  • Can you register a new domain for us?

    We can register domains with the .com, .org, and .net extensions for you for $15.00 a year. There is no additional Internic fee.

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  • What types of Shopping Cart Solutions do you offer?

    We do not supply shopping carts. We provide (upon request) MivaŽ, to provide the shopping cart for your Web site. Visit Miva to learn more. We can guide you to using their auto shopping cart feature which can easily be customized for your site.

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  • Is there a way to monitor the traffic?

    Through your "site administrator page" you can view your logs.

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  • What is 'transfer rate' ?

    Transfer rate is the cost per Gigabyte of information that your site serves out to the web browsers. To try and simplify this into a more broad understanding, think out it rather than being data transferred, to your use of electricity in your house.

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  • What happens if you surpass the allowed traffic?

    We track bandwidth usage every month. If your site is over the monthly plan allocation, bandwidth overage will be applied to your monthly statement. The reason for offering this option is because some clients will pay the overage because they might be experiencing spiked traffic from a recent listing in a busy search engine or links site. We also offer you the option to upgrade to a higher plan to avoid paying the overage. It cost nothing to change plans.

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  • What is the up-time track record?

    We rarely have an outage via our carriers. Even if one of them has line trouble, all of our websites are still accessible via another route. In case there is a server problem, a technician is on site 24x7, while a senior tech is on call 24x7.
    Check the Network Graphs

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  • Do you backup servers?

    Our entire network is backed up regulary. Should a system fail, we have all the latest files for it and we will be able to restore it. Customors are responsible for backing their own servers on dedicated plans.

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  • What happens if the server fails for any reason?

    If one of our servers fail, we would restore the websites into a spare server that is kept on location. We have spare equipment and servers available immediately.

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  • What is the difference between "Virtual" and "Dedicated" hosting?

    If you choose a virtual server plan, you will be sharing the Web server with several other users. We will manage the server operations. Each virtual plan is allowed a set number of domains. On dedicated plans, you have your own Web server. You have full access to the root directory of your server and you are free to host an unlimited number of domains.

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  • Where are your facilities located?

    We currently have two redundant facilities in Texas.

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  • Number of sites that can be hosted under one account?

    This depends on the plan you choose. In Virtual Hosting, the number of domains allowed corresponds to the number of web sites you may host on the plan. In Dedicated Hosting, we provide you with an unlimited number of domains. You can host as many web sites as possible on the dedicated server. This is great for resellers or larger customers. Upgrading your plan to accommodate more bandwidth as your business expands, is never a problem and is free of charge.

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  • Uploading using Microsoft FrontPage and the extensions

    Using the extensions or "Web Bots" with your web site is fully supported by LoweAndBehold. If you are using the web bots, make sure you use the publish command to upload to the server. If you try to FTP those files that use the web bots, the files may become corrupted and the effectiveness of those web bots will be hindered. If you are using FrontPage to create a site without the bots, you can still use the publish command. 

    1.Start FrontPage Explorer 
    2.Open web 
    3.At web address type, type in your IP address we issued you 
    4.Click list webs, then double click on root web 
    5.You will then be prompted for username and password; enter them 
    6.You will then see an outline of your site with the files you transferred 

    In order for the publish feature in FrontPage to work your sites DNS and
    your ISP must first propagate. 



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  • How many clients are put on to one virtual server?

    The number of clients placed on a server is dependent upon the amount of space used by each one. All our servers are monitored to perform at their utmost capacity bringing high speed and reliability to each site on a particular server.

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  • Can I use FrontPage to design my site?

    Absolutely. Microsoft FrontPage provides a quick, effective way to create and manage professional-quality Internet sites without programming. It makes it easy for new users and professional Web developers alike to build and maintain great-looking, professional-quality Web sites in no time. If you wish to use FrontPage just sign up for the NT server and the FrontPage extensions will be added to your service at no additional cost.

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  • What is virtual Web hosting?

    You, along with other customers, can place your Web site on one of our high performance Web servers and establish your presence on the Internet with your own unique domain name such as www.yourcompany.com. This is a very intelligent and cost effective alternative to hosting your own web site without the expense of purchasing and maintaining your own server. Our shared hosting environment gives you the benefits of high performance servers, high bandwidth connectivity that can seamlessly grow with your needs, pre-installed software and guaranteed reliability, all at a small fraction of the cost of doing it yourself.

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  • Do you offer dial-up Internet access?

    We do not offer dial-up Internet access.

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  • Do you offer Credit card processing or E-commerce?

    We work with iBill corporation and Globill corporation to provide payment processing; including credit card processing, 900# authorizations, and automatic check withdrawal. Call us for more info.

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  • Can you design my site for me?

    We actually do not design sites for our customers in house (under normal circumstances, but will work with you if you are in need) or we may be able to point you in the right direction. Ask your sales associate for details.

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